I established the design standards and governance frameworks for generative AI experiences at a Fortune 100 financial services company — creating guidelines for trustworthy AI, an AI Design Studio, and cross-functional alignment across Legal, Model Risk, UX, and Content stakeholders.
This work is confidential. Below is a summary of scope and impact.
Built and launched guidelines adopted by product and content teams, establishing a quality baseline for AI-powered experiences.
Founded an AI Design Studio to enable designers across the organization to ship quality GenAI features faster.
Secured buy-in on governance frameworks that balance regulatory compliance with design velocity across multiple lines of business.
Created shared standards for Trustworthy AI experiences by aligning Legal, Model Risk, UX, and Content stakeholders in a highly regulated financial environment.